This is a shame as I had recently been very impressed by their warranty service when one of my HVR-1600's started to fail.Īny suggestions as to alternate vendors who don't have such a retarded policy re drivers and apps ? If you don't have the CD they'll sell you a replacement :-(Īlong with others I posted my distaste at this policy on their UK support forum - but my post was deleted as were other peoples - seems Hauppauge doesn't want to listen or comment to their customers who pay their wages. Hauppauge in their 'wisdom' now require you to have the original CD available if you wish to upgrade to latest apps.
I recently had a mega clear out of all sorts of old CD's including about a dozen Hauppauge CD's for the various Hauppauge HW I have owned or still use.
If you've recently purchased a TV QAM tuner from Hauppauge and it came with a CD containing drivers and apps, do not throw it away thinking you can get the latest from their website.
